Customer Success & Project Coordinator

Responsible for:

  • Initiate Implementation: responsible for acting as the primary point of contact with each client.
  • Assess Client Needs:  responsible for continuous contact with the client in order to have  a detailed picture of what the client wants, needs and desires. It’s crucial that the Implementation specialist can identify the unique priorities of each client.
  • Customize the System: After identifying a client’s main goals, the Implementation Specialist will need to use that information to customize the client’s system to suit their individual needs.
  • Demonstrate: After a client’s new system has been properly customized then, the Implementation Specialist is responsible to demonstrate the system and its features.
  • Train: Execute training initiatives as requested, participate to the Training   Content Development and Training Organization activities

Required Skills

  • Very Good level of English speaking and writing skills
  • Bachelor or graduate degree
  • Advanced computer skills

Personal skills

  • Communication skills
  • Team spirit
  • Analytical thinking
  • Strong will for further improvement
  • Personal drive
  • Organizational Skills

Employment type

Full-time

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